Presenter Full Program · Contributors · Organizations · Search Program · Flagged · Happening NowMore…Search ProgramFlaggedHappening NowRoss SpeirOffice of Health Informatics, Veterans Health Administration, Department of Veterans AffairsPresentationsOral PresentationsA patient-centered approach to specifying the desired future-state for care delivery improvement efforts.Oral PresentationsPART 2: Using Journey Mapping to Visualize Patient Experiences for Quality Improvement Initiatives
